FAQs

Q?

Why use Star-Schein Insurance Agency?

A.

Friendly, personal service…you are not treated like a number. Also, we come to you…your home or your business or somewhere in between. Also, we do business when you want to do business…days, evenings or weekends, we are here for you! You will get fast responses to your questions…most times you will receive an answer that same business day. If you experience a claim on a weekend and would like our advice, please call us…(860) 430-5955. At Star-Schein, YOU are our most important client.

Q?

What if I have a claim?

A.

Call the claim number provided by your insurance company. If you have any additional questions, please call us at (860) 430-5955. We will be happy to assist you.

Q?

Which insurance carrier is best for me?

A.

This varies for everyone. Everyone is unique in where they live, how they use their vehicles and conduct their business. Our job at Star-Schein is to match you up with the best possible insurance carrier and coverage based on the information you provide to us. The great thing about using an independent agent is that we shop for you.

Q?

Why do I need to provide my social security number?

A.

Most insurance companies include your insurance score as part of their rating process.  To obtain the insurance score, your ss# is needed.  Also this information is required by most companies prior to issuing the policy.